BOOKING CONDITIONS

On-Line Bookings

On-Line bookings are payable in full at the time of booking via PayPal and are subject to the Cancellation Policy and Deposit terms as described below.

Public Holidays - Special Offers - Discounted Rates

These bookings are payable in full at the time of booking and are subject to the Cancellation Policy and Deposit terms as described below.

Cancellation Policy

Your Booking is made with Anna Evans trading as Stoneleigh Guest House, ('the guest house') and represents a legally binding contract between you and 'the guest house'.

Bookings for 1 - 3 nights, excluding Public Holidays, Special Offers or Discounted Rates, a minimum of 21 days notice is required should you need to cancel your booking. There will be a cancellation charge equivalent to a 1 night stay as detailed in the confirmation letter invoice. Please note that the booking deposit is non-refundable and the amount paid will be used against the cancellation charge.

Bookings for 4 nights or more and including bookings during Public Holidays or Special Offers or at Discounted Rates, to avoid a cancellation charge of at least 50% of the total value of the booking as detailed in the confirmation letter invoice, 28 days notice is required.  Please note that the booking deposit is non-refundable and the amount paid will be used against the cancellation charge.

Please contact us by telephone or email.

At the sole discretion of the 'Guest House' the charge MAY be waived in part if we are able to re-let the cancelled room(s) in part, and WILL be waived in full if the total value of the booking can be replaced in full.

Once a stay has commenced, the full cost will be payable in all circumstances.

To prevent any potential loss due to cancellations we do stress the importance of taking out travel insurance to protect yourself.

Deposit

A non refundable deposit equivalent to the cost of a one night stay as detailed in the Reservation Confirmation/Invoice is required to secure a booking for 2 nights or more.

Payment for a 1 night stay is required at the time of booking and is non-refundable.

Method of Payment

All major credit/debit cards or cash are accepted.  Payment by cheque is accepted, however, payment must be received at least 14 days prior to commencement of stay.

Single Room Occupancy

Only bookings of 2 nights or more are accepted unless the full occupancy rate is paid at the time of booking.

Damage

We reserve the right to charge for the replacement, cleaning or repair of any item(s) belonging to the guest house, or the fabric of the guest house itself, damaged either wilfully or because reasonable precautions have not been taken.  In this event you will be invoiced for the costs incurred.

Settlement of Accounts

Outstanding accounts are payable prior to departure by credit/debit cards or cash.